Shipping and Returns
FAQs
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The shipping time for your order depends on several factors, including your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days. Once shipped, domestic orders within the same country usually arrive within 3-7 business days, while international orders may take longer, depending on customs processing times and distance.
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Yes, we offer international shipping for our products. We strive to make our luxurious body butters available to customers worldwide. Shipping options and rates may vary depending on your location and the shipping method selected during checkout. For more details on international shipping options and rates, please Contact Us. We're here to assist you in getting Teddy Bare Body products wherever you are.
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Our return policy at Teddy Bare Body is designed to ensure your satisfaction with every purchase. Here are the key details:
Returns: We accept returns within 7 days of the delivery date.
Condition: Items must be unused, in their original packaging, and in the same condition as received.
Refunds: Refunds are issued to the original payment method once the returned items are received and inspected.
Exchanges: We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order. Or Contact Us.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
We are committed to ensuring that you are satisfied with your Teddy Bare Body experience.
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If your product arrives damaged or unusable after shipping, we are here to help make things right. Here’s what you should do:
Contact Us Immediately:
Please contact our customer service team within 24 hours of receiving your order.
You can reach us via email at info@teddybarebody.com or by Contacting Us.
Provide Details:
Include your order number and a brief description of the issue.
Attach clear photos of the damaged or unusable product and its packaging.
Resolution:
We will review your case promptly.
If the product is confirmed to be damaged or unusable, we will offer you a replacement or a full refund, including any shipping costs incurred.
Our goal is to ensure your complete satisfaction and to resolve any issues as quickly as possible.